My Suitcase


packaging and shipping


In order to reduce our carbon footprint, we have decided to keep our packaging to the minimum. You will receive your purchase wrapped in our beautifully customised tissue paper and in a soft postal envelope made of recycled plastic or in a recycled carton box. 



Deliveries to the United Kingdom are handled at the moment through Royal Mail and Evri. You can chose between 1st and 2nd class tracked mail. You can also elect a courier delivery if you wish. Email us at this regard. 

Please be aware that we cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged only once.

We aim to have the merchandise ready for dispatch within one or two business day from payment. 



All shipping costs for orders over £150 are free of charge worldwide.

For orders below £150, within United Kingdom, please see charges below:

Royal Mail 2nd Class Tracked 4.50 GBP

Royal Mail 1st Class Tracked  5.50 GBP


If you require faster delivery, please let us know you would like us to use a courier. Costs are indicated below:

DHL Express 16.00 GBP 1-2 business days

UPS Standard 10.00 GBP 1-3 business days

Evri offers one day service (not guaranteed) at a lower cost.

For orders outside the United Kingdom, below £150, charges depend on the destination country. They do not exceed in any case £20


The prices published online do not include custom duties or local taxes applied in the country of destination. These taxes and duties will have to be paid directly to the shipper at the moment of delivery. Unfortunately, we are never aware of the price to be paid at the courier for duties. 


As soon as we have shipped your order you will receive an email stating a tracking number. You can check the status of your order one to two hours after receiving the email using the link provided.


We deliver worldwide. If you are looking for information on shipping options and shipping costs for a country that is not shown, please email us at

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